Shipping policy

Thank you for shopping with us! As a UK-based goalkeeper glove brand, we aim to deliver your order quickly, securely, and with full tracking for peace of mind.

📦 Shipping Options (UK Only)

We currently offer the following delivery services:

• 48-Hour Tracked Delivery — £3.99
Tracked service with expected delivery within 2 working days from dispatch.

• 24-Hour Tracked Delivery — £4.99
Tracked service with expected next-working-day delivery from dispatch.

Please note: Delivery times begin once your order has been dispatched, not from the time of purchase.

🕒 Processing Times

  • Orders are typically processed and dispatched within 1 working day.

  • Orders placed on weekends or bank holidays will be processed the next working day.

📍 Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to follow your parcel’s progress.

🚚 Delivery Issues

If your order is delayed or tracking shows no movement for more than 72 hours, please contact us on the chat bot and we’ll be happy to help.

❗ Incorrect Addresses

Please double-check your shipping information at checkout. We cannot be held responsible for delays or lost parcels caused by incorrect or incomplete addresses.

🌍 International Shipping

 

Customs, Duty Fees & addition charges


You (as the customer) are liable for all duties or extra charges that may be charged upon ordering from outside of the UK. we do not charge VAT on our products outside the uk. if your country is eligible for this it will be the customers responsibility.
If your order is returned due to duties not being paid, the cost of shipping will not be refunded by Elevate GK